Privacy policy

Last updated: May 6, 2026

Radiant & Keen operates this website and store, including all related information, products, services, tools, and content to provide customers with a seamless shopping experience. Our store is powered by Shopify, which enables us to securely offer our products and services online.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Billing and shipping address
  • Payment details
  • Order history
  • Wishlist or cart activity
  • Device information such as IP address, browser type, and usage data
  • Communication details when you contact us

How We Collect Information

We collect information:

  • Directly from you when you place an order, create an account, contact us, or subscribe to updates.
  • Automatically through cookies, website analytics, and browsing activity.
  • Through Shopify and third-party service providers that help us operate our website and services.

How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Manage payments and shipping
  • Provide customer support
  • Send order updates and notifications
  • Improve website functionality and customer experience
  • Personalize product recommendations
  • Prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send promotional emails, offers, and marketing communications

You may unsubscribe from marketing emails at any time.

Sharing of Information

We may share your information with trusted third parties including:

  • Shopify
  • Payment gateways
  • Shipping and courier partners
  • Marketing and analytics providers
  • Customer support tools

These third parties only receive information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

Shopify Services

Our store is hosted on Shopify. Shopify may collect and process your information in accordance with their own privacy practices to help operate and improve the shopping experience.

For more information, please refer to Shopify's Privacy Policy.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze traffic, and provide personalized advertising.

You may disable cookies through your browser settings, though some website features may not function properly.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or security of these external websites.

Data Security

We take reasonable precautions and security measures to protect your personal information. However, no online platform or internet transmission can be guaranteed to be completely secure.

Customers are encouraged not to share sensitive account information with others.

Data Retention

We retain personal information only for as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your stored data

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from individuals under the age permitted by applicable law.

International Data Transfers

Your information may be stored or processed outside your country of residence through Shopify or third-party service providers. Appropriate safeguards are used wherever required.

Changes to This Privacy Policy

Radiant & Keen reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with the updated revision date.

Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: radiantandkeen26@gmail.com